We had an issue with low water pressure/ flow following work done by Scottish Water to our meter. We had been let down by plumbers, and Scottish Water were of no help. The Plumbers from RLRatrray were fantastic. Arrived when they said they would, advised us what would happen, what they thought was the problem, diagnosed correctly and fixed the issue. We felt sorry for them as they had to dig several holes and one large one, to find out it was Scottish Water that had caused the problem. We will certainly sing their praises and advise others of their service. Well done. 5*
Douglas Ogilvie Jul, 2023
Many Thanks for sorting our living room heater the othe day. Great, friendly service. Highly recommend!
Alana Taylor Jun, 2022
Called at 11:45am as boiler had stopped working and despite being busy they fitted the job in for the afternoon and had it working before 3pm. Having a new baby in the house and no heating or hot water was treated as priority which we are extremely grateful for.
Rebecca Casey Mar, 2022
We had a problem over New Year when our heating and hot water went off. Stevie came out on Sunday, located the problem,isolated it and got our heating working again, a godsend with a disabled husband that needs to be warm. Promised a plumber would be out to fix the burst hot water pipe the next day. Stuart duly arrived first thing Monday morning and repaired the offending pipe so all ix working fine again. Rattrays always give 5* service and all the staff are so pleasant, friendly and hard working. Highly recommend them. First class service and always help out even when its out of hours. Thank you to all at Rattray Plumbers.
Authenticated Facebook User Jan, 2022
Used Rattray a few times now for our oil boiler. Usually have to book several weeks in advance as they only have one oil engineer, but he's a hard worker and keen to explain faults/solutions if you're interested, which I appreciate. Only gripe is the last couple of visits were unexpected - nobody phoned to confirm appointment after I put in a request online. Just coincidence I was at home both times to let him in.
Joshua Lawton Oct, 2021
Stevie from RL Rattray attended immediately and sorted my hot water issues.
Eric Liddle Oct, 2021
Great service, very friendly and helpful. Will definitely use again
Pia Muir Sep, 2021
Stewart Rose Jul, 2021
What a super professional company! I am thoroughly impressed! They answered our call for help on a Sunday regarding a leaking radiator and sent us a very polite, highly knowledgeable, and very competent plumber who looked after us very well and also made sure our boiler pressure was topped up and our hot water was working. Cannot recommend them highly enough! Thank you so much!
Aristomenis Haritos Jun, 2021
Had a leak in central heating, T piece under strain from original install. Replaced quickly saved further damage to house. Thank you.
Craig Russell May, 2021
Excellent service would recommend them to anyone
Gary Anderson Feb, 2021
My boiler broke down and I contacted Rattrays and they attended in about 30 minutes. I ordered a new boiler and it was fitted the next day. Great service from both management and fitters. Would certainly recommend.
David McGregor Feb, 2021
Fast efficient friendly and very reasonable costs ! Absolutely delighted to have my new boiler ordered and installed within a day ... thank you so much Stevie Devlin and the guys who installed I’m extremely grateful to have heat and hot water again
Sue Varga Feb, 2021
Fantastic service this morning when my mum’s boiler wasn’t working. I contacted RL Rattray and within 30 mins Steven was out to help my mum. Very experienced, extremely knowledgeable and helpful. Excellent service from a local, friendly company. Thank you very much.5*
Fiona Walker Jan, 2021
Amazing service today, I visited empty property no heating/no pressure! One phone call and an engineer called, confirmed issue and was onsite within 30 mins. Very professional and courteous and covid safe. Issue identified and fixed within the hour. Couldn’t recommend highly enough. Thank you
Audrey Fair Jan, 2021
Called due to boiler breakdown was out within the hour found the fault and got it working very helpful with what we needed great service highly recommend thanks again stevie
Gordon Cruickshanks Jan, 2021
Excellent all round service from provisiion of/advice on options, installation, prompt response to and resolution of minor post installation issue - Boxing off of pipework done to very professional standard - Pleasing on the eye - Mid range of quotes received but definitely VFM
G C Small Jan, 2021
Used in November for a quick boiler repair. 3 Days before Christmas another part of the old boiler failed and started to leak water so it had to be turned off. We were facing a bleak Christmas with no heating or hot water but the following day a plumber who was due to be on holiday turned up and installed a new boiler. Above and beyond service.
LINDSAY FINDLAY Dec, 2020
Outstanding service and support. As a local business we use Steven and his team for all our plumbing challenges and improvements. Speedy, efficient, and high quality service. Highly Recommend.
Gary McDonald Dec, 2020
We have been customers of R.L Rattray for nearly 40 years and have always been impressed by their professionalism, friendliness, courtesy and punctuality. I would have no hesitation in recommending them to anyone who wants a reliable and efficient plumbing or heating service.
John Ridley Dec, 2020
RL Rattray at short notice provided a quick and responsive service for my father. They removed a bath, wall tilling, whb, installed an electric shower, tray and screen; vent and electric radiator. Impressed by the quick and professional service they provided. Would highly recommend RL Rattray.
SAJA Treasurer Nov, 2020
Initially we used the company to install a new shower room and also main bathroom in our home. When they did a first class job. Yesterday we noticed a leak from the cold tap in our utility room. I reported the fault at approx 4pm. By 6pm Stuart had arrived and repaired leak. You can’t get better than that.
Eleanor Pitkeathly Aug, 2020
Had an outside hot tap fitted today.They arrived on time and carried out the work professionally.Would definitely use them again and highly recommend them.
Charlene Welch Aug, 2020
Excellent service. Very professional and extremely friendly and tidy. Would definitely recommend Stevie
Joe Johnson Jul, 2020
Would definitely recommend this company, always reliable and very reasonable priced.
Hazel Mcdonagh Jul, 2020
Had RL Rattray out to fit an outside tap for us. They turned up as promise and did a fantastic job. Even had time to look at our shower and give us options on that too. Great value for money and would highly recommend.
Leanne Kelly-Conlon Jun, 2020
Work carried out was entirely satisfactory and I will be using them again when the need arises
Paul Reid Jun, 2020
One stop shop for all your needs, joiner to frame out the walls and ceiling, all electrical work completed also, new bathroom suite fitted all work done on time and to a very high standard, would recommend them very highly, great job guys thank you
Stuart Fraser May, 2020
Used RL Rattray following a boiler breakdown in early 2020. Following an initial phonecall an engineer was with us within 20mins and clearly explained/showed us the issues.
We decided to have a new boiler installed and received a competitive quotation and had the new boiler installed in a matter of a few days. Very pleased with the service we received.
Calum Bruce May, 2020
pleasantness good workers and quick.
Sylvia Beattie Apr, 2020
Local professional firm. Reliable, dependable and professional in all jobs.
Peter Brown Apr, 2020
Recently engaged to replace leaking hotwater tank and rotten floor. Was impressed by their quick response under challenging circumstances and with the general quality of their work. They completed works at the agreed time and price with no issues.
I recommend them and would use them again.
Alasdair Macniven Apr, 2020
Excellent and punctual service always from Steven and the team. Highly recommend.
Tracy Young Jan, 2020
I am a new tenant and experienced some teething problems and Rattrays came very quickly on a repeated basis until ultimately they replaced the boiler. They were just brilliant. Young people running an old established company with great skill and professionalism. Steven Devlin is an outstanding young man and will take his business to great heights. Need I say more. Cannot recommend Rattrays highly enough
Catherine Mary Ballantyne Jan, 2020
Excellent first class service. Definitely recommend and will use again
James Finlayson Jan, 2020
I have been delighted at the support and service provided by this company. Trudie in the office is absolutely charming and so efficient. Her professionalism is refreshing! Steven has gone above and beyond accommodating challenging call outs and helping at my rental property. It is rare to get such an honest and efficient service from such friendly people. Thank you to you all at R L Rattray!!
Ashley Petrie Jan, 2020
Fantastic speedy and friendly service. Highly recommended
Robert McMillan Jan, 2020
Prompt efficient friendly service
Hamish Bell Dec, 2019
Excellent Service Steven and the team!
Shaun Sievwright Dec, 2019
Excellent Service as always, friendly and helpful. I have used this company for several years and they have never let me down.
Alison Macdonald Dec, 2019
Very helpful, got the work done quickly with no mess. Highly recommended!
Elizabeth Barron-Majerik Dec, 2019
on time and carried out work efficiently as required
david stewart Dec, 2019
Outstanding service and support from both the reception staff and the plumbers Steven x 2 and Robbie. We are a business and will now transfer all our plumbing work to this company. Highly recommend
Karen Kennedy Dec, 2019
Highly recommend, stevie is very professional and friendly , carried out an efficient quick service of changing my hob over, thanks again it's looking great for cooking christmas dinner on
Jordan Miller Dec, 2019
I work for a housing association in Scotland and frequently use R L Rattray. I find them to be very proactive with repairs helping us reach solutions quickly, they're always responsive and happy to help. Would recommend their services.
R O Dec, 2019
I used RL Rattray today to repair a faulty fan on my boiler which had been identified by the company who had serviced my boiler. Steve Devlin repaired the boiler also pointing out that the service company should have offered to effect the repair themselves rather than suggesting the work could only be performed by a Worcester/Bosch accredited engineer. The fan unit proved quite difficult to exchange which might explain the other service company's reluctance.
During the repair Steve noticed that the igniter should have been replaced. On examination it became obvious that this component had never been examined in any previous annual services and was in fact in serious danger of failing which would have prevented the boiler firing up. I was very impressed by Steve's professional approach and have advised my previous service company that their services would no longer be required. I sent them a picture of the component to emphasise the issue. I will now ensure RL Rattray perform future annual services and any future installations and upgrades..
Douglas Wares Nov, 2019
My new boiler was acting up and required investigation over the weekend. I was unable to get a hold of anyone due to it being such short notice at night until Stevie went out his way to help me out. Cheers Stevie, very much appreciated. First class response time.
God Of Thunder Nov, 2019
Had r l Rattray in replacing my boiler. First class service, very easy to deal with and highly recommend.
Steve Strang Nov, 2019
Always super quick to come to the rescue for any plumbing or heating issues I’ve had and always provide a first class service and quality work. Highly recommended!
Lisa Bishop Oct, 2019
I would highly recommend using RL Rattray. Always a very professional and friendly service provided. I've dealt with them several times and I wouldn't consider using any other company.
Cari Robertson Sep, 2019
Great service very quickly and knowledgeable staff.
Walter Alexander Sep, 2019
I was carrying out a recent heating installation and boiler conversion to a combination system and to my horror found lead pipework, which was leaking. Steven arranged for one of his team to attend, the next day, Craig was very experienced in working with lead and enabled me to get back on track with the installation. RL Rattray are a professional and reliable company, I would highly recommend.
Craig Hurrel Sep, 2019
Currently working at RL Rattray on work experience from school, highly recommend RL Rattray to anyone
Connor Mcgill1 Sep, 2019
R L Rattray have fitted three bathrooms and carried out numerous other plumbing jobs for me, always swift and reliable, excellent work whoever they send out
angus hodge Sep, 2019
Quick and tidy workforce, professional and friendly. Highly recommended
Samantha Louch Sep, 2019
The charming Mrs Rattray answered the phone and within an hour Steve Devlin had arrived. Super efficient and charming too, he fixed my kitchen taps in a jiffy. What more could you ask for,.... a local firm that exceeds all expectations. Thank you
CAROLINE LAING Sep, 2019
I only needed a part but had problems finding it - wow! Rattray went beyond the call of duty and identified it, searched, found it, and delivered it to my door, even when there was no job to be done after. Now that's service - and with a smile!
Stewart Gallacher Aug, 2019
Excellent service, quick and no nonsense , very pleased with service and would recommend.
Triinu Humphrey Jul, 2019
Rattrays attended to a leak at our caravan, and discovered where it was coming from, and Quickly rectified it, the men in attendance were very professional and repaired a leaking valve. Would not hesitate to recommend this firm. Bob and Karen Smith Tummel (203)
Karen Smith May, 2019
Brilliant service -very professional -friendly and efficient staff. Recommend them to anyone ++++++++++
Alan Milne May, 2019
Steven done work in my house , 100% quality and would highly recommend.
Sarahjane Hutchison Apr, 2019
Got a new bathroom fitted at short notice. Amazing job done by all involved and can't thank you guys enough. Keep up the good work
Laura Fraser Dec, 2018
Excellent service. Would definitely recommend.
Nicole Bolland Dec, 2018
Rattrays have done various jobs from fixing wobbly taps, to emergency leak investigation and fix, to a new boiler and radiator installation. Superb quality of work, and EVERYONE in the company is polite, friendly and professional to deal with. I can't award 6 stars, so 5 will have to do!
Mark Straiton Nov, 2018
Thanks for the quick response to our boiler problem. Sweet!!!
Authenticated Facebook User Oct, 2018
Boiler recently serviced. Fast and friendly service. Good advice given on other plumbing and heating related work.
Authenticated Facebook User Oct, 2018
Quick, efficient and helpful. All very polite guys, tidied up after themselves. Having used them 3 times now for various jobs including boiler servicing, we will use them again and again. Highly recommend *****
susie Lilley Aug, 2018
Cannot recommend RL Rattray services enough especially Stevie who has carried out all our work. We moved into our home in December and unfortunately we have had various different plumbing issues including a leak into our living room ceiling. I can honestly say I haven’t dealt with a company that are more efficient! The standard of work is fantastic and all the issues have been resolved within the same day which is amazing. Thank you so so much
RE W Aug, 2018
These guys are the Plumbers for the GP Surgery I manage. They always provide a reliable and prompt service. Couldn't be happier with them.
Kerry Napier Aug, 2018
Had wonderful helpful service. Can highly recommend them and will use them again.
Elaine Connell Aug, 2018
We've been using RL Rattray for the past five years, they have been reliable and dependable and have gone the extra mile to help with any emergency situations, highly recommended
Bernie O'Connor Aug, 2018
R L Rattray have provided a reliable and professional service to me over the last seven years. I have found Steve good to deal with and it is a refreshing change to find someone who knows what they are talking about.
Authenticated Facebook User Aug, 2018
As a tenant, Rattray turned a complicated nightmare of a contorting leak into a very simple and quick fix. Very friendly face to face service!
T W Aug, 2018
First class service,quick to turn up out of hours and very helpful ,friendly staff.well done on great prices and service
Trudie Bell Aug, 2018
Quick friendly professional and job very well done
thomas brown Aug, 2018
Very efficient and good value.
Kevin Finlayson Apr, 2017
Excellent service and very friendly and helpful staff who can't do enough for you to solve all your plumbing requirements! I would not hesitate to recommend R L Rattray to anyone.
Authenticated Facebook User Nov, 2016